Privacy Policy
Last updated: 28 May 2023
This Privacy Policy describes how Vastchain ("we", "us", or "our") collects, uses, and shares information in connection with your use of the ChineseGenie App (the "App").
By using our App, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information Collection and Use
We collect the following types of information:
● Personal Information: We may collect information you provide, such as your name, email address, phone number and any other information you choose to provide when you register for an account or contact us.
● Usage Information: We may collect information about your usage of the App, including the features you use and the time spent using the App.
● Device Information: We may collect information about the device you use to access the App, such as the device's model, operating system, IP address, and other unique device identifiers.
● Voice and Chat Data: We collect the voice and chat data you input into the App to provide personalized language learning experiences and improve our AI technology.
2. Use of Information
We may use your information for the following purposes:
● To provide, maintain, and improve the App and our services.
● To personalize the App and the language learning experience for you.
● To analyze usage patterns and user behavior.
● To communicate with you about the App, including promotional offers, updates, and customer support.
● To detect, prevent, and address technical issues, security threats, and illegal activities.
3. Information Sharing
We may share your information with third parties under the following circumstances:
● With service providers, such as AI service providers (including, but not limited to OpenAI), cloud storage providers, and analytics providers, that help us operate, maintain, and improve the App. This includes sharing voice and chat data to enhance AI capabilities and user experience.
● To comply with any applicable laws, regulations, legal processes, or governmental requests.
● To protect the rights, property, or safety of us, our users, or the public, as required or permitted by law.
1. Data Retention
We will retain your personal information for as long as necessary to provide you with the App's services, comply with our legal obligations, resolve disputes, and enforce our agreements.
2. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.
3. Children's Privacy
Our App is not intended for use by anyone under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
4. User-Generated Content
The voices, words and sentences that users input in the App for speaking practice, querying Pinyin, error correction, and any other functions the App might provide are not considered the user's private information. This data may be used for analysis and improvement of the AI capabilities of our services.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date above. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at cngenieservice@gmail.com.
By using the ChineseGenie App, you consent to the practices outlined in this Privacy Policy.